1. Why deletion is in your hands
Peppy has no accounts and no sign-up. The peptides you add, your vials, doses, schedules, injection sites, weight, side-effect check-ins and notes are stored on your iPhone and, if you are signed in to iCloud, backed up to your own private iCloud account. That data is never uploaded to our servers, and we cannot see, open or change what is in your iCloud account.
Because of that, we are not able to delete your data for you, and we do not process deletion requests for it: there is no copy on our side to remove. You are in full control of it, using the steps below.
2. Delete entries in the app
- A weigh-in or side-effect check-in: open the Track tab, tap the three dots beside the entry and delete it.
- A peptide and the doses logged for it: find the peptide in your stash, open its More menu and choose Remove from stash. When asked whether to keep its dose history, choose Delete history.
If your iPhone is signed in to iCloud, an entry you delete in the app is removed from your iCloud backup as well.
3. Delete everything
To remove all of your Peppy data, do both of the following:
- Delete Peppy's data from iCloud. On your iPhone open Settings > [your name] > iCloud > Storage (shown as Manage Account Storage on some iOS versions), choose Peppy, and delete its data from iCloud.
- Delete the app. Touch and hold the Peppy icon on your Home Screen, tap Remove App, then Delete App. This removes the data stored on the device, together with any Peppy widgets.
Do the iCloud step as well as deleting the app. If you only delete the app, the backup stays in your iCloud account and your data would come back if you installed Peppy again. If you prefer to keep the backup but stop future ones, turn Peppy off under Settings > [your name] > iCloud.
Peppy also keeps a simple marker in your iCloud account that says this Apple Account has used the app before, so that a reinstall can offer to skip setup. It holds no health data, only that yes or no, and it may remain in your iCloud account after the steps above.
4. Anonymous analytics and ad data
The only information that leaves your device is the limited, non-health data described in our Privacy Policy: anonymous usage analytics, app events used to measure our advertising, and your subscription status. It never includes your peptides, doses, weight, symptoms, schedules or injection sites.
This data is tied to random identifiers created on your device, not to your name, email address or Apple Account. We therefore have no way of telling which records came from you, and cannot look them up or delete them on request. What you can do:
- Stop it. Deleting the app stops all collection and discards the identifiers the app created, so anything already collected can no longer be connected to your device.
- Limit ad tracking. In Settings > Privacy & Security > Tracking, switch off tracking for Peppy so your device's advertising identifier is not shared.
- Ask the provider. Each provider keeps data only for a limited period under its own policy. The providers, with links to their policies, are listed in Section 4 of the Privacy Policy.
5. Your subscription
Deleting the app or your data does not cancel a subscription. Subscriptions are billed by Apple; manage or cancel yours in Settings > [your name] > Subscriptions. Apple keeps your purchase records under its own privacy policy, and our subscription provider keeps an anonymous record of the subscription status so purchases can be restored.
6. The WhatsApp group
If you joined the Peppy community group on WhatsApp, your phone number, profile name and messages are held by WhatsApp and visible to the group's members. To remove yourself, leave the group in WhatsApp; your own messages can be deleted there too, within the limits WhatsApp sets.
7. Questions
If something here is unclear, or a step does not work on your device, write to support@automationlaunchpad.com and we will help you through it. Please note that we can guide you, but the deletion itself can only be done from your own device, for the reasons above.